Legal

User Data Deletion

Last updated: 28 June 2026  ·  Parabolic Growth Pty Ltd

Overview

AGOS is an AI-assisted marketing operations platform operated by Parabolic Growth Pty Ltd (ACN 623 842 080, ABN 39 623 842 080), incorporated in Australia. This page explains what data AGOS holds in connection with Meta (Facebook and Instagram) and how to request its deletion.

When a merchant connects Meta to AGOS, AGOS publishes content to the merchant's own connected Facebook and Instagram accounts on the merchant's behalf, and reads their own ad account configuration. AGOS does not ingest or store personal data about end consumers from Meta — it does not collect followers, audience lists, comments, direct messages, or any individual's profile data from a brand's social accounts.

What Meta-connected data AGOS holds

The data AGOS retains for a Meta connection is merchant-level — tied to the business account that connected AGOS, not to any end consumer:

DataWhy it is held
Ad account configuration The connected ad account ID and access token (encrypted), used to read performance and create campaigns in PAUSED status for the merchant's approval.
Campaign metadata & performance metrics Campaign IDs and aggregate performance figures, retained for up to 24 months for the merchant's reporting.
Creative drafts Social post and ad copy drafted within AGOS for the merchant to review and publish.

AGOS does not use any of this data to train AI models, and does not sell or share it.

How to request deletion

You can request deletion of the Meta-connected data AGOS holds in two ways:

  • Automated (Meta Data Deletion Request): A deletion request submitted through Meta is routed to AGOS's callback at agos-app.com/api/integrations/meta/data-deletion. On a valid request, AGOS deletes the connected ad-account data and returns a confirmation page with a tracking reference.
  • By email: Email legal@agos-app.com from the address associated with your account, stating which connection or data you want deleted. No account login is required to submit a request.

Disconnecting Meta from within the AGOS dashboard also removes the stored ad-account credentials for that connection.

We complete deletion of the data AGOS holds within 30 days of a verified request and confirm in writing, except where we are required to retain specific records by law.

Contact

For data deletion requests or any related questions:

Data controller
Parabolic Growth Pty Ltd, Australia
Email
Response time
Within 30 days of receipt